As rain and rising waters associated with Tropical Storm Cindy affect Coast Electric Power Association’s service area, employees are responding to electrical outages caused by the storm. Crews restored service overnight to members in Hancock, Harrison and Pearl River counties overnight who experienced outages. Most of those were caused by trees falling onto lines. The amount of rainfall we have had in the last few weeks has saturated the ground, meaning that even moderate winds are more likely than normal to topple tree branches into power lines.
Reporting Outages – What to do and what not to do
Crews are ready to respond and will remain on standby as more rain continues to move through the area over the next day or so. Coast Electric reminds members that outages must be reported by using the CE on the Go app or by calling 877-769-2372. While the cooperative actively updates information and responds to inquiries on their social media outlets, those are not valid ways to report an outage. When members call the 877 number or use the app, they are put into the outage management system, meaning dispatchers and crews are aware of their outage, ensuring faster restoration time.
- Do not ever go near downed power lines. If you see lines down, contact Coast Electric at 877-769-2372 and call 911 to report the hazard. Be careful if you are removing debris from your property. There may be a downed line under the debris.
- Give crews room to work. Crews work in some pretty tough conditions to restore service quickly and safely to our members. Please make their work environment safer by giving them room on the road and by slowing down if you see our crews out working
- Before you plug in, consider these tips. If you do experience a power outage and plan to use a portable generator, NEVER connect it directly to your home’s wiring. This can energize power lines endangering our workers. Connect appliances directly to the generator. Operate your generator outdoors. And always read and follow the manufacturer’s instructions first.
- Turn around, don’t drown. A car can be carried away by only two feet of floodwater and nearly half of all flood fatalities occur in vehicles. Don’t take unnecessary risks. If you see water on the road, turn around.(Source: www.esfi.org)
How to stay connected
- Social Media – Follow Coast Electric on Facebook at www.facebook.com/coastelectric and look for us on Twitter @coastelectric and Instagram @coastelectric. Coast Electric employees will keep you updated on restoration efforts and answer your questions but remember, social media is not the place to report an outage.
- App and Phone – Call us at 877-769-2372 to report outages or use the CE on the Go app available in the Apple App Store and the Google play Store.
- Web – Visit www.coastepa.com and www.coastepa.com/storm-center for information and tips about how you can be storm ready.
- Stay tuned to local media outlets