Last week, Coast Electric reported that scammers were knocking on doors claiming to be contracted meter readers for the cooperative. Unfortunately, this week scammers are at it again, but with a new story and more convincing tactics.
A member living off Dedeaux Rd. in Gulfport said someone knocked on her door, claiming to be a Coast Electric collector and also wearing what appeared to be a company shirt. Coast Electric collectors will knock on doors to collect payments so there are certain things members should know before handing over their money. Coast Electric collectors:
- Will always be in marked company vehicles. Collectors drive white trucks and will have large company logos on the sides of the truck.
- Collectors will wear shirts with the company logo and their name stitched onto the shirts.
- Will never ask to come into your home.
- Will not demand you pay a certain way. Even if a collector comes to your home, you have the option to call and pay over the phone or via the app if you choose.
- Will provide receipts for cash or check payments.
- Will be able to tell you your Coast Electric account number if you ask.
If someone comes to your home claiming to be a collector, here are some tips you can use:
- Think about your account – are your payments up-to-date? If so, there is no reason for a collector to be at your home.
- Look around. Is the person in a marked vehicle? Can they provide a company badge?
- Never let anyone into your home. If they ask to come into your home, they are not a Coast Electric employee. (The only exception is if you have called and scheduled an appointment for an energy audit with an energy management specialist.)
- When in doubt, call 877-769-2372. Coast Electric employees will be happy to verify if an employee has been sent to your home.
- Call local authorities and call Coast Electric at 877-769-2372 to report the incident.