MY BUSINESS

New Service

Part of Coast Electric's mission is to improve the economy and quality of life in the communities we serve. We understand what a great responsibility it is to power the businesses that serve our communities and are happy to help you get started.

Inspection and Permits

All wiring shall conform to the requirements of the National Electric Code and to state, municipal and county inspection requirements. Where permits, inspection and registrations are required by law, the applicant must provide Coast Electric Power Association with the documents showing these items have been applied for, accepted and inspected. Please check with local city and county building officials and inspectors before making your request for electric service.

Hancock County  
 Hancock County Tax Collector  228-467-4425
 City of Bay St. Louis  228-469-0531
 City of Waveland  228-466-2549
 Hancock County Zoning Commission  228-467-4157
Harrison County  
 Harrison County Tax Assessor  228-865-4044
 Harrison County Code Administration  228-832-1622
 City of Gulfport  228-868-5715
 City of Long Beach  228-863-1554
 City of Biloxi  228-435-6270
 City of D’Iberville  228-392-9278
Pearl River County  
 Pearl River County Tax Assessor  601-403-2224
 Switchboard  601-403-2300
 Planning Commission  601-403-2205
 City of Picayune  601-798-9770

 

Interruption And Liability

Coast Electric employees work to provide reliable electric service to the homes and businesses it serves. However, there is no guarantee of uninterrupted service. Coast Electric has no liability for damage sustained because of failure or partial failure of the power, failure or reversal of phases or variation in service characteristics whether caused by an accident, repairs, storms, or other causes; nor is the company liable for damages that may be incurred due to the presence of the company’s property on the member’s premises. It is the responsibility of the member to provide and maintain adequate relays and circuit breakers to protect against single-phase and phase reversal conditions on three-phase service installations.

Service Entrance & Meter Location

Coast Electric service, engineering or staking personnel will determine the location for the point of service and metering equipment. We will work with you and your contractor during the site selection; however, we assume no responsibility to change the location of the service entrance should it be improperly installed or if our site location is not utilized.

To avoid delays, please meet with our representatives before installing your equipment. The service entrance/meter pan or house power panel must be installed on exterior walls and should be placed in locations that are easily accessible to our employees for meter maintenance, reading, inspecting and removal.

New Construction

Coast Electric is happy to work with members on plant design, lot layout and other specifications for new commercial and industrial accounts. 

Our energy management department offers rebate incentives for the installation of energy efficient electric heat pumps and other equipment.

Please contact us for information and advice about your account.

Hancock County
Scott Brown
Vice President of Engineering
228-363-7264
Harrison County
Steve Pitzer
Vice President of Harrison County Operations and Special Projects
228-832-5702
Pearl River County
Guy Johnson
Vice President of Hancock and Pearl River County Operations and Economic Development
228-363-7329
System-Wide
Mark Wallace
Director of Energy Management
228-363-7259

Temporary Service

When you need electricity during building construction, Coast Electric will connect temporary, single-phase service. The temporary power pole, wiring and equipment should be supplied by the member and installed by your contractor, builder or electrician. We ask that temporary outlets be placed at lot lines or lot corners, where existing transformers or pedestals are located.

A membership fee and service charge are required on all temporary service accounts. These fees are outlined in our list of fees and deposits.

Service Drops and Meters

Coast Electric Power Association will connect only one set of service drop conductors per building except as permitted by the National Electrical Code. All meters are supplied and installed by Coast Electric Power Association and remain the property of the association.

Meter Tampering and Seals
Mississippi code prohibits the tampering and unauthorized breaking of Coast Electric Power Association meter seals. The offense is a misdemeanor and is subject to penalty, fines and prosecution.

Fees & Charges
Coast Electric Power Association has established fees and charges based on the reasonable and customary standard for our industry and local area.

A membership fee, service charge and deposit are required on new residential accounts. These fees are outlined in our list of fees and deposits.

Additional fees or charges may be required when line construction is needed to bring electricity to your property. These charges are determined by our engineering department based on factors such as distance from existing lines, number of poles and other line equipment to be installed.

Underground Service

If you are interested in underground service to your home, please contact us at 877-769-2372. In areas where overhead services are normally installed, members may pay additional fees.

Construction charges are also applicable when existing residential overhead service is changed to underground service. 

Electric Distribution Facilities Regulations

Transfer/Disconnect Service

To transfer or disconnect your service, please contact any Coast Electric office or call 1-877-769-2372.

To transfer your service or change the name on your account, please fill out the correct name change or transfer form here.

Get Our New Service Book

Coast Electric’s New Service Book contains useful information about the equipment needed to bring electricity to your home or business. Our requirements are considered supplementary to the National Electrical Code and any other state or local laws and ordinances that may be enforced.

This information refers primarily to the service entrance requirements at the usual secondary voltages for both residential and commercial installations. This information also covers application for service, inspections and permits, safety information and the Comfort Advantage program, among other items.

To request a copy by mail call (228) 363-7222.

Payments

Your Local Electric Cooperative Here to Serve You

service area map

Coast Electric Power Association serves more than 80,000 members in Harrison, Hancock and Pearl River counties. The cooperative maintains a headquarters and operations center in Kiln, district offices in Picayune and Gulfport, and branch offices in Bay St. Louis, Biloxi and Poplarville.

Office hours at all locations are 8 a.m. until 5 p.m., Monday through Friday.

Call Center hours are 7:30 a.m. until 5:30 p.m., Monday through Friday.

For outage reporting, 24 hours a day, seven days a week call 877-769-2372 or use the free CE on the Go app available for Apple and Android devices.

Member Handbook

member handbook

Coast Electric’s Member Handbook provides information about the seven cooperative principles, management staff and board of directors, member services, meter reading, billing, power outage information, reporting service problems, fees and charges and more.

To request a copy of this publication by mail call (228) 363-7222.

Time of Use Rates

As a consumer, you’re accustomed to making money-saving choices and paying lower prices for goods and services used during off-peak times. A number of industries — such as telecommunications and commercial airlines — offer attractive off-peak rates to even out customer demand and prevent system overload.

Coast Electric’s Time of Use (TOU) electric rate is based on the same idea. By reducing your electric use during peak times, you have the opportunity to decrease your annual energy costs — without reducing the overall amount of electricity you use.

Programs and Services

Our team of energy experts is here to help you determine which programs and rates can help you save so you can concentrate on the core mission of your business. From advice about lighting equipment to free energy audits, we have several programs that can help your business thrive.

Co-Op Connections Program

Join the more than 230 local businesses – restaurants, auto shops, hair salons, fitness centers, florists, jewelers, cleaners and more – offering discounts to our 80,000+ members. 

What you get:
*Promotion in the Today In Mississippi newspaper
*Inclusion in a national searchable database

What we ask:
*We ask that you offer members a discount for a period of at least one year.

Sample discounts:

  • 10 percent off total purchase
  • $15 off whole house carpet cleaning
  • Free appetizer with purchase of entree dinner.
  • $2 off a regular haircut

Yes, sign me up to offer a deal!

Have more questions? Email us at connections@coastepa.com or give us a call at 1-877-769-2372.

 

 

Comfort Advantage

Comfort AdvantageComfort Advantage is a recognized standard for energy-efficient construction and quality products for the home and business. The benefits of Comfort Advantage are promoted by electric cooperatives who provide electric service to more than 400,000 Mississippi homes and businesses.

Comfort Advantage programs and services offer our members knowledge, cash incentives and peace of mind.

Information about our Comfort Advantage program for: 

Builders, Insulators and HVAC Dealers

Contact your local representative to see how you can get the Comfort Advantage.

Scott White – Pearl River County – 601-889-5109
Phillippe Michel – Hancock County – 228-363-7261
Tyler Green – Harrison County – 228-539-5720
Director of Energy Management: Mark Wallace (228) 363-7305

Outdoor Lighting

Coast Electric has a number of outdoor lighting options. Contact your local office, or call 877-769-2372 to schedule an appointment with a serviceman. He will help you determine the best fixture for your needs and the best placement for the fixture.

CEPA 7I Light Service effective June 1 2015

Outdoor Lighting Chart

Energy Audit

Coast Electric’s Commercial Energy Audit is a service provided to Coast Electric members to help them understand and manage their energy use.

The free audit is a walk-through procedure by one of Coast Electric's energy experts. Our representative will perform a thorough investigation of your business to determine energy use patterns and recommend energy-saving improvements designed to lower your monthly electric bill.

Contact your local Energy Representative for information.

Scott White – Pearl River County – 601-889-5109
Phillippe Michel – Hancock County – 228-363-7261
Tyler Green – Harrison County – 228-539-5720
Director of Residential Energy Management: Mark Wallace (228) 363-7305

Rebate Programs

Heat Pump Rebate:
You can receive $50 per ton for the installation of energy-efficient electric heat pumps. Heat pumps provide heating and cooling in one system. Heat pumps are one of the most advanced and energy-efficient heating and cooling options available. 

Electric Cooking Equipment Rebate:

You can receive $10 per kilowatt (kW) on each piece of electric cooking equipment rated at 6kW or greater. Some of the benefits of electric cooking equipment include cooler kitchens, happier employees, lower overall cooling bills, reduced ventilation requirements and easy cleaning.

Inspections of the installed equipment must be performed for business owners to qualify for either of these programs.

Contact your local energy management representative for more information. 

Scott White – Pearl River County – 601-889-5109
Phillippe Michel – Hancock County – 228-363-7261
Tyler Green – Harrison County – 228-539-5720
Director of Energy Management: Mark Wallace (228) 363-7305

Powerful Solutions Online Newsletter

At Coast Electric Power Association, we put a lot of effort into helping our business members make the most of their money and resources. That’s why we’re excited about Powerful Solutions – an online newsletter and energy solutions service.

Powerful Solutions was developed for business members like you who want the best service and an even better return on investment. You’ll find Powerful Solutions rich in important research information and industry trends. It’s an absolute must for businesses that want to increase operational efficiencies and improve risk management and cost containment. Yet this service goes a step further.
Questline

Through Powerful Solutions, you can interact with Coast Electric representatives, and even get online advice via the Ask an Expert section. You’ll also find benchmark data, efficiency recommendations, energy calculators and more. What better way to stay in touch and informed?

If you choose to sign up, the Powerful Solutions newsletter will be emailed to you twice each month. It is a complimentary service and anyone in your company may register to receive this newsletter and accompanying services. We hope you will enjoy each issue and look forward to providing you with this valuable service.

Reporting Outages

Coast Electric has options that make outage reporting easy. You can give us a call at 877-769-2372 or you can use our free CE on the Go app. Reporting outages on our app gets information to the dispatch center in seconds and means you don't have to wait on hold. We don't want your power to go out but when it does, we can promise there is a dedicated team of employees working to restore your service as quickly as they safely can.

CE on the go